WHO ARE WE?

Sateliot is a Barcelona-based Startup in the New Space sector, becoming the first satellite telecommunications operator that will provide global and continuous connectivity to all the elements that will make up the massive Internet of Things (IoT) universe under the 5G protocol.

In order to do so, Sateliot is launching a constellation of last generation nanosatellites, located at low altitude that act as mobile towers. Sateliot is the perfect complement for large telecommunications companies by providing them with the necessary infrastructure where terrestrial technologies do not arrive.

YOUR MISSION

Provide first-line technical support to our team, ensuring devices and IT services run smoothly. You will help with setup, maintenance, and troubleshooting of office and remote equipment while learning modern IT operations.

YOUR MAIN FUNCTIONS

• Prepare, image, and maintain Windows.

• Repair and troubleshoot PCs and peripherals.

• Maintain and support video-conferencing rooms and devices.

• Handle tickets in Jira and meet response/resolution SLAs.

• Use our RMM/MDM tools for remote support, patching, and inventory.

• Provision and deprovision users in Google Workspace and/or Microsoft 365; manage groups and basic permissions.

• Execute onboarding and offboarding checklists (accounts, MFA, devices).

• Keep accurate asset inventory and device lifecycle records.

• Automate repetitive tasks with basic PowerShell or Shell scripts.

• Apply security hygiene: updates, disk encryption (BitLocker/FileVault), AV, MFA enrollments.

• Assist with basic network tasks.

REQUIREMENTS

• At least 1 year of experience in an IT Helpdesk support role (internship or entry-level role acceptable).

• Hands-on experience supporting Windows in a helpdesk setting

• Familiarity with ticketing systems (preferably Jira).

• Exposure to RMM/MDM and basic scripting (PowerShell/Shell).

• Basic understanding of networks (IP, DHCP, DNS, Wi-Fi).

• Organized and willing to learn in a team environment.

• Intermediate English.

NICE TO HAVE

• Google Workspace or Microsoft 365 admin exposure.

• Ubiquiti UniFi familiarity.

• Microsoft Endpoint Manager or Jamf basics.

• Experience writing internal KB articles.

WHAT YOU’LL FIND WHEN WORKING AT SATELIOT:

You will be part of one the fastest-growing start-ups in Spain with global reach along getting into the challenging world of New Space & Telecommunication.

Our culture is based on embracing openness by welcoming multicultural talent, being respectful with everybody and being open to exchange ideas. We are also committed to a healthy lifestyle by helping our team balance their work and personal life and also by providing them facilities for healthy habits.

We are a driven team with big goals, that seek for people who are genuinely passionate about their work and that also want to keep learning and getting better personally and professionally!

WHAT DO WE OFFER?

• Full time permanent Contract 
• Hybrid Work Model 💻
• Schedule flexibility 
• Flat and transparent organizational structure
• Buddy Program to help you with your integration during your first month 🫂
• Flexible compensation package: Tax benefits with ticket restaurant, transportation and kindergarten, training programs.💰
• We promote good physical and mental health, with a Health insurance, Fresh fruit in the office and the possibility of sharing the cost of bicycle transport or gyms.🏋🏻
• Work in a dynamic, multidisciplinary and multicultural environment that will allow you to boost your professional career 🌍
• To be part of a strong, international, friendly and motivated team, where you can progress both personal and professionally 🪴
• The chance to be part of one of the most exciting and disruptive space projects in Europe 🚀